These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player", "User", "you") and b8visa ("b8visa", "the Platform", "we", "us", "our"). These Terms apply to all use of the b8visa website at https://b8visa.bid, including all games, sports betting markets, payment services, promotional offers, customer support interactions, and any other features or services made available through the platform. By registering an account or accessing any part of the b8visa platform, you confirm that you have read, understood, and agree to be bound by these Terms in full, together with any additional terms, policies, or rules referenced herein, including but not limited to the b8visa Privacy Policy and Responsible Gaming Policy.
01 Definitions
For the purposes of these Terms, the following definitions apply:
- "Platform" means the b8visa website, mobile-optimised web application, and all associated services accessible at https://b8visa.bid.
- "Account" means the individual player account registered on the b8visa Platform.
- "Player Funds" means real-money deposits held in a Player's b8visa Account balance, excluding any bonus funds.
- "Bonus Funds" means credits awarded under a promotional offer, subject to wagering requirements before withdrawal.
- "Wagering Requirement" means the total amount that must be staked before Bonus Funds may be converted to withdrawable Player Funds.
- "KYC" means Know Your Customer — the identity and age verification process required to process withdrawals or as otherwise requested by b8visa.
- "Bangladesh Standard Time" or "BST" means UTC+6, the standard time zone applicable to all time references on the b8visa Platform.
02 Eligibility
Access to and use of the b8visa Platform is subject to the following eligibility requirements, each of which you must satisfy at all times during your use of the Platform:
- You must be at least 18 years of age. b8visa strictly prohibits access by individuals under the age of 18. By registering, you confirm that you are 18 years of age or older.
- You must be accessing the Platform of your own free will, for personal entertainment purposes only.
- You must not be subject to any self-exclusion order, whether issued by b8visa or any other gaming operator, that remains in effect at the time of registration or continued use.
- You must not be acting as an agent or representative of any third party in connection with your use of the Platform.
- You must not be a current employee, director, contractor, or immediate family member of a b8visa employee, in any role connected to the operation of the Platform.
b8visa reserves the right to request documentary evidence of age or identity at any time. Failure to provide satisfactory documentation within the timeframe specified by b8visa support may result in the temporary restriction or permanent closure of your Account.
03 Account Registration
To access the full range of b8visa services, including real-money games and sports betting, you must register a player account. The following conditions apply to account registration and ongoing account management:
- Each individual may hold only one active b8visa Account. The creation of duplicate or multiple accounts — whether under the same identity or different identities — is strictly prohibited and constitutes grounds for immediate account termination and forfeiture of balances attributable to bonus activity.
- You must provide accurate, complete, and current information during registration, including your full legal name, date of birth, and a valid contact email address. You are responsible for keeping this information up to date.
- You are solely responsible for maintaining the confidentiality of your account credentials, including your username and password. b8visa strongly recommends enabling two-factor authentication (2FA) on your account.
- You must notify b8visa immediately at [email protected] if you suspect unauthorised access to your Account.
- b8visa will not be held liable for any losses arising from your failure to maintain the security of your login credentials.
04 Deposits and Withdrawals
b8visa supports the following payment methods for deposits and withdrawals: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank transfer, USDT (TRC-20 and ERC-20 networks), and BTC. The following conditions govern all financial transactions on the Platform:
- The minimum deposit amount is ৳100. Deposits below this threshold will not be credited to your Account.
- The minimum withdrawal amount is ৳500. Withdrawal requests below this threshold will not be processed.
- Withdrawals are processed to the same payment method used for the most recent qualifying deposit, wherever technically possible. b8visa may request alternative withdrawal routing where required by payment infrastructure constraints.
- b8visa targets a withdrawal processing time of under 15 minutes for bKash and Nagad transfers during standard operating conditions. Processing times may be longer during periods of peak transaction volume, platform maintenance, or where KYC verification is outstanding on the Account.
- All deposits must originate from a payment account or wallet registered in your own name. b8visa does not accept deposits from third-party payment sources. Deposits identified as originating from third-party sources will be returned, and the Account may be suspended pending investigation.
- Crypto deposits via USDT or BTC are credited upon the required number of network confirmations. b8visa does not control blockchain confirmation times and accepts no liability for delays caused by network congestion.
- b8visa applies no deposit or withdrawal fees on its end. Third-party fees charged by your mobile banking provider, bank, or blockchain network are your own responsibility.
05 Bonuses and Promotions
b8visa offers a range of bonuses and promotional offers to eligible players. All offers are subject to the following general conditions, in addition to any specific terms published with each individual promotion:
- Bonus offers are available only to players who have a fully verified b8visa Account unless the specific promotion states otherwise.
- All bonus funds are subject to a wagering requirement. The applicable wagering multiplier will be stated clearly in the promotion terms. Bonus funds that have not met the wagering requirement are not available for withdrawal.
- Where a Player holds both a real-money balance and a bonus balance, real-money funds are wagered first by default unless the promotion terms specify an alternative order.
- b8visa reserves the right to withdraw, cancel, or modify any promotional offer at any time without prior notice. Where a bonus has already been credited to an Account, b8visa will honour that specific bonus under the terms in force at the time of credit.
- Bonus abuse — including but not limited to the use of multiple accounts to claim a single promotion, structured or arbitrage betting designed to clear wagering requirements without genuine risk, or the exploitation of promotional mechanics in a manner inconsistent with normal recreational play — is strictly prohibited and will result in the cancellation of all associated bonuses and the potential suspension of the Account.
- Seasonal promotions tied to cricket events (BPL, IPL, T20 World Cup), Eid, Pohela Boishakh, Independence Day, and Victory Day are offered periodically. Specific eligibility and wagering requirements for these promotions are published on the b8visa promotions page at the time of each campaign.
06 Game Rules and Sports Betting
b8visa offers a range of gaming products, including live casino games, slots, instant-win games, and sports betting markets. The following general conditions apply across all game types:
- All RNG-based games on b8visa — including slot machines, virtual table games, and instant-win titles — use independently certified random number generators. Game outcomes are determined at the point of each bet and cannot be influenced by the Platform or by the Player after the bet is confirmed.
- Live casino games are streamed in real time from professional studio environments using physical playing cards and roulette wheels operated by trained live dealers. All live game results are final once the dealer has announced the outcome.
- Sports betting markets — including cricket, football, kabaddi, and other available sports — are governed by the specific rules of each market, published within the b8visa sportsbook. In the event of a dispute regarding a market result, b8visa's decision, based on official statistical data, is final.
- In-play (live) bets are accepted subject to availability. b8visa reserves the right to suspend in-play markets at any time without prior notice, particularly around significant match events or data feed interruptions.
- Bets placed in error by the Player — including accidental stakes or unintended selections — cannot be reversed once confirmed. Please review your bet slip carefully before confirming any wager.
- Minimum and maximum stake amounts vary by game and market. Applicable limits are displayed within each game or betting interface before you confirm a bet.
07 Prohibited Conduct
The following activities are strictly prohibited on the b8visa Platform. Engaging in any prohibited conduct may result in immediate account suspension, permanent termination, forfeiture of balances, and referral to relevant law enforcement authorities:
- Using the Platform for any purpose connected with money laundering, terrorist financing, or any other criminal activity.
- Making deposits using stolen, fraudulently obtained, or unauthorised payment credentials.
- Initiating chargebacks or payment reversals through your bank or payment provider in bad faith after losses on the Platform.
- Attempting to manipulate game outcomes through software exploits, bots, scripts, or any automated means.
- Colluding with other players in poker, live casino games, or any other competitive gaming context on the Platform.
- Using VPN services, proxy servers, or other technical means to circumvent geographic or account restrictions in a manner inconsistent with these Terms.
- Harassing, threatening, or abusing b8visa customer support staff or other players in any communication channel.
- Publishing, sharing, or distributing b8visa Platform content, including odds data, game interfaces, or proprietary software, without the express written consent of b8visa.
08 Intellectual Property
All content on the b8visa Platform — including but not limited to the b8visa brand name, logo, website design, game interfaces, graphics, software, text, and promotional materials — is the exclusive intellectual property of b8visa or is used under licence from third-party providers including game studios such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. No content from the b8visa Platform may be reproduced, distributed, modified, or used for commercial purposes without the prior written consent of b8visa. Any unauthorised use of b8visa intellectual property will be pursued to the fullest extent permitted by applicable law.
09 Limitation of Liability
To the maximum extent permitted by applicable law, b8visa's total liability to you in connection with any claim arising from your use of the Platform — whether in contract, tort, negligence, or any other legal theory — shall not exceed the total net deposits made by you to your b8visa Account in the 30 calendar days preceding the date on which the relevant claim arose.
- b8visa is not liable for any loss of profits, loss of data, loss of business, or any indirect, special, consequential, or punitive damages, even if b8visa has been advised of the possibility of such damages.
- b8visa is not liable for Platform unavailability caused by scheduled or emergency maintenance, third-party service disruptions, internet connectivity issues, force majeure events, or any circumstance outside the reasonable control of b8visa.
- b8visa is not liable for losses arising from your failure to secure your Account credentials or for unauthorised access to your Account that results from your own negligence.
- Nothing in these Terms excludes or limits liability for fraud, fraudulent misrepresentation, or any other liability that cannot be excluded or limited under applicable law.
10 Responsible Gaming
b8visa is committed to supporting responsible gaming and protecting vulnerable players. The following tools are available to all registered b8visa Players and can be activated at any time from the Account settings panel:
- Deposit Limits: Set daily, weekly, or monthly limits on the total amount you may deposit to your Account.
- Loss Limits: Set daily, weekly, or monthly limits on the total net losses you are willing to sustain in any given period.
- Session Time Reminders: Configure automatic on-screen notifications at intervals you choose, reminding you how long your current session has been active.
- Cooling-Off Period: Temporarily suspend your Account for a defined period (minimum 24 hours, maximum 6 weeks) during which you will be unable to log in, deposit, or place bets.
- Self-Exclusion: Permanently exclude yourself from the b8visa Platform. Self-exclusion is irreversible for a minimum period of 6 months. Any outstanding withdrawable balance will be returned to you following the exclusion period.
If you are concerned that your gambling behaviour is becoming problematic, we encourage you to review the b8visa Responsible Gaming page or contact our support team at [email protected]. This Platform is intended for adults aged 18 and above only. We actively support age-verification measures and parental controls to protect minors.
11 Account Suspension and Termination
b8visa reserves the right to suspend, restrict, or permanently close a Player Account at any time and without prior notice in the following circumstances:
- Breach of any provision of these Terms, including prohibited conduct outlined in Section 07.
- Failure to provide satisfactory KYC documentation when requested.
- Reasonable suspicion of fraudulent activity, money laundering, or criminal conduct in connection with the Account.
- Discovery that the Player does not meet the eligibility requirements set out in Section 02.
- Receipt of a chargeback or payment dispute initiated by the Player without prior good-faith engagement with b8visa customer support.
Where an Account is closed by b8visa due to a breach of these Terms, any bonus funds or winnings derived from bonus activity that remain in the Account at the time of closure may be forfeited. Real-money Player Funds that cannot be linked to fraudulent activity will be returned to the Player via the original deposit method following the completion of any investigation.
Players who wish to close their own Account voluntarily may do so at any time by contacting b8visa support at [email protected]. Voluntary account closure requests are processed within 48 hours, and any outstanding withdrawable balance will be processed to the Player's registered payment method.
12 Privacy and Data Protection
b8visa collects, processes, and stores personal data in accordance with its Privacy Policy, which forms part of these Terms by reference. By registering an account on the b8visa Platform, you consent to the collection and processing of your personal data as described in the Privacy Policy. Key points include:
- b8visa collects only the personal data necessary to operate your Account, process payments, verify your identity, and comply with its obligations.
- b8visa does not sell or rent your personal data to third parties for marketing purposes.
- All personal data is stored on servers protected by SSL/TLS encryption. Passwords are stored as bcrypt hashes with per-user salts and are never recoverable in plain text.
- You have the right to request access to, correction of, or deletion of your personal data by contacting b8visa support.
13 Amendments to These Terms
b8visa reserves the right to amend, update, or replace these Terms at any time. When material changes are made, b8visa will notify registered Players by email to the address associated with their Account and/or by displaying a prominent notice on the Platform. Continued use of the b8visa Platform following the publication of updated Terms constitutes your acceptance of the revised Terms. If you do not agree to updated Terms, you must cease using the Platform and request voluntary account closure in accordance with Section 11. The most current version of these Terms is always accessible at https://b8visa.bid/terms-conditions.
14 Governing Law and Disputes
These Terms shall be construed and governed in accordance with applicable law. In the event of any dispute between you and b8visa arising from or relating to these Terms or your use of the Platform, the parties agree to attempt to resolve the dispute informally in the first instance by contacting b8visa customer support. b8visa commits to responding to all formal dispute submissions within 14 calendar days. Where a dispute cannot be resolved informally, the parties agree to submit to the dispute resolution process described in the b8visa complaints procedure, available from the customer support team.
b8visa does not make any representation that the Platform or its services are appropriate, available, or lawful for use in any specific jurisdiction. You are solely responsible for determining whether your use of b8visa is lawful in your jurisdiction and for complying with all applicable local laws and regulations.
15 Contact Information
If you have any questions regarding these Terms and Conditions, or if you wish to raise a formal complaint, please contact the b8visa support team using the following details:
- Email: [email protected] (plain text — not a clickable link)
- Support Hours: 24 hours a day, 7 days a week — Bangladesh Standard Time (BST, UTC+6)
- Average Live Chat Response Time: 2–5 minutes
- Languages: English and Bengali
18+ Notice: b8visa is an entertainment platform for adults aged 18 and above only. Gambling involves financial risk. Please play responsibly and within your means. If gambling is causing you concern, please visit the Responsible Gaming page or contact our support team immediately.